Aloft London Excel - London
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Aloft London Excel
No. of rooms
211
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
8.4/10
No. of rooms
211
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
We speak
8.4/10
Located in Londons Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre. Offering sleek, stylish rooms with free WiFi, it also has a gym, pool and lively bar.
Featuring a 42-inch flat-screen TV and a signature bed, each spacious room at Aloft London ExCel also enjoys modern styling. Roomshave a bathroom with a large shower, whilst the Suites have a separate living area. Dogs can be accommodated, and the property can provide dog beds.
Both Canary Wharf and the O2 Arena are 10 minutes away via the DLR and Tube, with Prince Regent DLR Station 100 metres from Aloft. The new Elizabeth Line is only a 10 minutes walk and the London City Airport is less than a mile away.
Docksider restaurant is open for breakfast, lunch and dinner serving seasonal food, along with Docksider Delivers available every day from 5.30pm. Sweet and savoury snacks are available 24 hours at re:fuel by Aloft and the vibrant WXYZ bar offers a range of signature cocktails.
The hotel day starts from hour 15:00 and ends at 12:00.
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card, the hotel reserves the right to ask for an alternative method of payment.
CreditDebit Card Policy:
Debit and Credit cards will be authorised at check-in for the amount of your stay, plus an amount to cover incidentals. The authorisation will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorised amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Payment Policy:
Third Party Credit Card: Third party credit card forms are not accepted. Bank transfers and CHAPS payments are accepted. Please note that the hotel does not accept third party bookings paid by credit card: contact the hotel directly for information regarding bank transfers.
Cheque: Banker cheques are not accepted. Traveller’s cheques are not accepted for payment or exchange. Guest must show valid passport for the transaction.
Direct Bill: Direct billing is only available after approval of the credit manager. The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced.
Dogs weighing less than 40 pounds (18.14 kilograms) are allowed in guest rooms at no extra charge. Guide dogs are not subject to weight limits. A pet liability waiver must be signed upon arrival. A “pet in room” sign must be displayed on a guest room’s door. Dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues. The hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Aloft Room, Guest room, 1 King. The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room has a flat-screen TV, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 1 bed. ;
Urban Room, Guest room, 1 King, High Floor. The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a flat-screen TV, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 1 bed. ;
Savvy Suite, 1 Bedroom Executive Suite, 1 King & Sofa Bed. The suite features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The suite provides a wardrobe, a safe deposit box, a sofa, a carpeted floor, as well as a TV. ;
Family Room 2 Double Beds. The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Safety deposit box
Access to health care professionals
Process in place to check health of guests
Use of cleaning chemicals that are effective against Coronavirus
Wheelchair accessible
First aid kit available
Breakfast takeaway containers
Lower bathroom sink
Parking
24-hour front desk
Minimarket on site
Staff follow all safety protocols as directed by local authorities
CCTV outside property
Invoice provided
Accessible parking
CCTV in common areas
Swimming pool
Non-smoking throughout
Emergency cord in bathroom
Sauna
Room service
Pets allowed
Guests have the option to cancel any cleaning services for their accommodation during their stay
Contactless check-in/check-out
Toilet with grab rails
Laundryadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Fire extinguishers
Luggage storage
Hand sanitizer in guest accommodation and key areas
Wine/champagneadditional charge
Physical distancing in dining areas
Restaurant
Security alarm
Physical distancing rules followed
Soundproof rooms
Heated pool
Meeting/banquet facilitiesadditional charge
Air conditioning
Internet services
Fitness
Heating
Concierge service
Express check-in/check-out
Free WiFi
Pet bowls
Property is cleaned by professional cleaning companies
Guest accommodation is disinfected between stays
WiFi
Smoke alarms
Linens, towels and laundry washed in accordance with local authority guidelines
Kid mealsadditional charge
Face masks for guests available
Billiards
All plates, cutlery, glasses and other tableware have been sanitized
Snack bar
Key card access
Fitness centre
Bar
Business centre
Facilities for disabled guests
Screens or physical barriers placed between staff and guests in appropriate areas
Parking on site
Higher level toilet
Coffee house on site
Lift
Indoor pool
Food can be delivered to guest accommodation
24-hour security
Terrace
Pet basket
Mobile app for room service
Family rooms
Guest accommodation sealed after cleaning
Indoor pool (all year)
Steam room
Delivered food is securely covered
Fitness/spa locker rooms
Non-smoking rooms
Cashless payment available
